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How mld777 Handles Your Personal Data

At mld777, we take the privacy of every account holder seriously — this page explains exactly what data we collect, why we collect it, and how you can…

Data Collected With Your ConsentSecure Account StorageYour Right to Access and Correct DataCookie Controls in Your Account SettingsAvailable Where Local Law Permits
mld777 How mld777 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have questions about how your data is used, wish to request a copy of the information we hold about you, or want to ask…

Email Privacy Support Send your data request or privacy query directly to our dedicated privacy email.
Live Chat Our live chat support is available around the clock.
Help Centre Ticket Submit a formal privacy ticket through the Help Centre inside your mld777 account.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Your Rights

We have structured our data practices so that you remain in control at every stage — from the moment you register to the point at which you request deletion.

Data We Collect and Why

We collect only the data needed to run your account: identity details for verification, payment identifiers like your UPI handle or Paytm number for transaction processing, and device data to detect unauthorised access attempts.

Cookie Policy

We use session cookies to keep you logged in, analytics cookies to understand how pages are used, and preference cookies to remember your language and lobby settings. You can manage cookie categories in your account preferences at any time.

Account Security Practices

Your account password is hashed and never stored in plain text. We apply two-step verification options and monitor login attempts for unusual patterns, alerting you by email or SMS if access from an unfamiliar device is detected.

Data Retention Periods

We retain account data for as long as your account remains active and for a period thereafter as required by applicable law. Payment records linked to UPI and PhonePe transactions are kept for the duration required by financial regulations in your jurisdiction.

Your Right to Access and Correct

You may request a copy of all personal data we hold about you at any time. If any detail is inaccurate — such as a name spelling or contact number — you can update it directly in account settings or ask our privacy team to correct it.

Requesting Deletion

If you wish to close your account and have your personal data deleted, contact our privacy team via live chat or ticket. We will process deletion requests in line with applicable law, which may require us to retain certain records for a defined period.

Frequently Asked Questions About Our Privacy Policy

These are the questions our account holders ask most often about how mld777 manages personal data, cookies, and privacy rights. If your question is not covered here, our privacy support team can be reached via live chat or ticket inside your account.

When you open an account, we collect your name, email address, mobile number, and date of birth for identity verification. If you deposit via UPI or Paytm, we also record the payment reference to link the transaction to your account securely.

We do not sell your data. We share it only with service providers who help us operate the platform — such as payment processors handling UPI and PhonePe transactions — and only under strict data-processing agreements that prohibit those parties from using your data for any other purpose.

Submit a data access request through our Help Centre ticket system or by emailing our privacy team. Include your registered email address so we can locate your records. We aim to provide a full data summary within seven working days of receiving your request.

Yes. Contact us via live chat or a Help Centre ticket and select the data deletion option. We will process your request and delete records that are no longer required by law, notifying you once the deletion is complete and confirming what, if anything, must be retained.

We use cookies for session management, analytics, and saving your lobby preferences. You can review and adjust which cookie categories are active by visiting the Cookie Settings section inside your account. Disabling analytics cookies does not affect your ability to log in or transact.

After account closure, we retain the minimum data required by applicable financial and regulatory law in your jurisdiction. Payment records linked to UPI, Paytm, or PhonePe transactions are typically retained for the period specified under relevant financial regulations, after which they are deleted.

This policy applies to all account holders where local law permits use of the platform. Access and eligibility depend on the laws applicable in your region. If you are in India and local law permits access, this Privacy Policy governs how your data is collected and used.